About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

You'll be working onsite in Anchorage, AK and will be responsible for day-day management of customer data (i.e. menu specifications, production reports, pricing information). Provide billing support. Assist the Accounts Supervisor/Manager with projects as assigned. 

Main Accountabilities

Process charter billing – obtain documentation from other departments and generate invoices
Reconcile charter billing to calculate charter accruals at the end of the month
Perform audits between billing paperwork and boarded catered items, e.g. flight checks
Keep all files up-to-date, stored and labeled for easy and immediate reference.
Other duties as assigned.
Responsible for compiling all feedback data from airline customers
Responsible for creating reports daily, weekly, monthly, verifying vendor invoices
Responsible for troubleshooting and providing general support to the Accounts Supervisor/Manager/users as needed
Receive incoming calls, and route to appropriate staff, if necessary
Provide support to menu presentations, customer visits and audits/inspections
 

Knowledge, Skills and Experience