About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for three consecutive years 2023, 2024, and 2025 we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Position Summary

The Food Production Supervisor leads a high‑performing team in a fast‑paced catering environment, providing clear direction, coaching, and daily motivation to ensure operational excellence. This role oversees the accurate and timely preparation and assembly of in‑flight meals while maintaining strict compliance with all food safety and regulatory standards, including HACCP, OSHA, and USDA requirements. The supervisor drives continuous improvement by enhancing processes, promoting a strong safety culture, and ensuring all products meet the company’s quality expectations. Additionally, this position manages labor scheduling, productivity, and cost efficiency, while hosting daily team meetings to align staff, reinforce performance goals, and foster a collaborative, supportive work environment.

Why You'll Love Working Here

    • Medical, Dental, and Vision coverage starting Day 1
    • Employer‑paid life insurance and AD&D benefits
    • 401(k) with company match
    • Paid vacation, sick time, and holidays
    • Tuition reimbursement
    • Free meals and parking
    • Membership with American Airlines Credit Union
    • Real opportunities for career growth within a global organization

What You’ll Do

• Lead with Impact: Guide, motivate, and develop your eam to consistently meet and exceed performance goals.(Team including: leads and runners, across hot and cold food prep areas.)
• Drive Production Excellence: Ensure meals are prepped, portioned, and assembled to gold standard specifications (FIFO, allergen control, HACCP compliance, quality checks with scales and sample plates).
• Oversee Shift Operations:  Oversee the timely and accurate catering of flights, preparing meals for flights to large-scale operations serve up to 17,000 meals per day.
• Be Hands-On: Conduct roll calls, walk the floor, monitor prep stations, and reinforce food safety and quality standards.
• Manage Efficiency: Oversee scheduling, labor planning, inventory, and timely routing to meet flight deadlines.
• Collaborate Across Teams: Partner with fellow supervisors, production leads, and warehouse teams (pick, pack, ship) to ensure seamless operations.

What We’re Looking For

• Proven Leadership Experience: 2+ years as a supervisor in food production, manufacturing, distribution, or meal prep facilities.
• Hands-On Management Style: Comfortable being on the floor, directly engaging with staff, and resolving issues in real time.
• Ability to develop and lead others to obtain desired results & achieve productivity goals
• Operational Expertise: Skilled in scheduling, inventory management, labor planning, and production flow.
• Industry Knowledge: Experience in airline catering, meal kit production, or large-scale food operations strongly preferred.
• Regulatory Awareness: Familiarity with HACCP, OSHA, USDA, FDA, and allergen control protocols.
• Union Experience: Prior experience supervising in a unionized environment is a plus.
• A Passion for Excellence: A commitment to safety, quality, and operational efficiency in everything you do.