About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

The job incumbent ensures the facility and equipment maintenance and/or fleet management of the responsible Customer Service Center (CSC) in accordance with local and LSG Sky Chefs’ regulations. He/she is responsible for the departments’ budget, manpower planning and building repairs. Furthermore, he/she tracks all work assignments, labour, materials and spare parts inventory, sets work standards and evaluates the performance of all maintenance employees in the area of responsibility.

Main Accountabilities

Maintenance and/or Fleet Management

• Direct the activities of the Facility Maintenance and/or the Fleet department
• Ensure all buildings and vehicles in the responsible CSC(s) are properly maintained and meet United States Department of Agriculture (USDA), Food and Drug Administration (FDA), Occupational Safety and Health Administration (OSHA) and Department of Transportation (DOT) 
• Negotiate with outside contractors and vendors concerning facility and fleet maintenance
• Monitor and assess the maintenance service provided by facility companies and mechanics
• Create maintenance schedules for the responsible CSC(s) and monitor its implementation and status
• Inform and train the CSC(s) staff about the correct use of the facilities, equipment and trucks
• Support all capital projects involving buildings, equipment and vehicles in cooperation with the Headquarters’ Operational Excellence team and the General Manager 
• Ensure proper licensing and insurance requirements for all vehicles and other regulatory requirements
• Safety, Policies and Procedures
• Monitor and ensure compliance with customer safety and equipment policies and procedures
• Provide a safe environment by promoting safety initiatives
• Leadership
• Ensure that the area of responsibility is properly organized, staffed and directed
• Guide, motivate and develop the subordinate employees within the Human Resources Policy
• Participates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the team
• Make the company's values and management principles live in the department(s)
• Plan / Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviations
• Participate and support company sponsored initiatives such as Global Quality Standards (GQS), Hazard Analysis and Critical Control Points (HACCP), Lean Manufacturing, Employee Safety
   

Knowledge, Skills and Experience

• Bachelor’s degree or equivalent knowledge required
• In addition, five to seven years of related work experience required
• Proven analytical and leadership skills
• Strong interpersonal and communication skills
• Ability to develop and lead others to obtain desired results and achieve budget
• Working knowledge of OSHA, Good Manufacturing Practice (GMP), FDA, USDA and Environmental Protection Administration (EPA) regulations
• Excellent verbal, written and organizational skills required combined with an aptitude for multi-tasking
• Good knowledge of Microsoft Office and Windows-based computer application

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