Job Title: PM Dish Supervisor Operations
Job Location: Charlotte-USA-28219
Work Location Type: On-Site
Salary Range: $55,023.00 - 68,779.00
About us
LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.
Role Purpose Statement
Main Accountabilities
Supervisory & Operational Excellence
- Organize, staff, and direct the dishwashing area to ensure timely and accurate delivery of all production requirements.
- Conduct daily team huddles to communicate goals, priorities, and safety updates.
- Develop and manage schedules to optimize labor productivity and control overtime costs.
- Ensure strict compliance with all regulatory standards, including FDA, USDA, OSHA, EPA, DOT, and HACCP.
- Monitor workflows and implement process improvements to enhance efficiency and quality.
- Guarantee on-time and accurate production and catering support for all flights.
- Maintain adherence to all safety protocols and proactively address hazards.
- Perform additional duties as assigned to support operational success.
Leadership & Team Development
- Inspire, guide, and develop team members in alignment with company values and HR policies.
- Promote a culture of accountability, safety, and continuous improvement.
- Manage productivity metrics and costs; take corrective action when deviations occur.
- Champion company initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety, and Production Systems.
Knowledge, Skills and Experience
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Education: Bachelor’s degree or equivalent experience required.
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Experience: 1–3 years of supervisory experience in a production or food service environment.
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Strong leadership and problem-solving skills with the ability to motivate and engage teams.
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Excellent interpersonal and communication skills.
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Proven ability to achieve productivity goals and drive operational improvements.
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Working knowledge of OSHA, GMP, FDA, USDA, and EPA regulations.
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Proficiency in Microsoft Office and Windows-based applications
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.Exceptional organizational skills and ability to manage multiple priorities in a fast-paced setting.
- Available to work PM Shift.
LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.