About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

The Warehouse Operations Supervisor is responsible for overseeing the efficient and effective receiving, storage, inventory management, and distribution of food, frozen goods, packaging, and operational supplies within LSG Sky Chefs’ supply chain model. This role ensures product integrity, cost control, and compliance with company and regulatory standards while leading a team in a fast-paced, 24/7 airline catering environment.

As a vital member of our operations team, the Materials Operations Supervisor plays a hands-on role on the floor, managing inventory and frozen food logistics, coordinating inbound and outbound shipments, and supporting production needs. The position requires strong leadership, attention to detail, and the ability to collaborate across departments to maintain service excellence and operational efficiency.

Compensation & Benefits

• Competitive Pay
• Medical, Dental, Vision – starts Day 1
• 401(k) with Company Match
• Paid Time Off, Sick Leave & Holidays
• Tuition Reimbursement – support for professional development
• Free Parking & Daily Meals

Shift Availability: Candidates must be open to working one of the following shifts:

• 5:00 AM – 3:00 PM

• 3:00 PM – 11:00 PM

Main Accountabilities

• Oversee the receiving, storage, and distribution of food and beverage products, including inbound and outbound shipments.

• Ensure all products are handled in line with company policies, procedures, and best practices in supply chain management.

• Conduct product inspections to identify damage or spoilage and manage quality control throughout the supply chain.

• Maintain accurate inventory by reconciling records with physical counts, utilizing SAP systems for data management.

• Order and receive supplies and materials through SAP, ensuring seamless communication with suppliers.

• Schedule and supervise warehouse staff, fostering a culture of safety, accountability, and continuous improvement.

• Collaborate with cross-functional teams to optimize supply chain processes and meet financial and customer requirements.

• Provide leadership and guidance to warehouse staff, including training, coaching, and performance evaluations.

• Manage company and customer-owned merchandise from receipt through issuance to production.

• Monitor and control food cost variances, determining par levels and order quantities based on airline specifications, menus, and vendor lead times.

• Ensure compliance with customer specifications, quality standards, FDA, HACCP, safety, health, and environmental regulations.

Knowledge, Skills and Experience

• Bachelor’s degree preferred, or equivalent experience in operations, logistics, or supply chain.

• Background in warehouse operations, ideally within food production or catering environments.

• Demonstrated success in leading teams, managing daily operations, and driving performance.

• 3–5 years of experience in purchasing, logistics, inventory, and warehouse management.

• Proficiency in forklift operations with a valid license; experience with Variable Production Systems and logistics scheduling.

• Familiarity with SAP MM is a plus; strong ability to reconcile inventory and manage data accurately.

• Excellent interpersonal skills to collaborate across departments and with external stakeholders.

• Proven track record of analyzing product and labor cost variances to improve efficiency.

• Ability to thrive in a fast-paced, 24/7 environment and adjust to shifting priorities.