Job Description
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Posting Start Date:  3/12/26

Job Title: Food safety Supervisor Quality Assurance Manufacturing 
Job Location: Des Plaines-USA-60016 
Work Location Type: On-Site 
Salary Range: $67,242.00 - 80,000.00   

About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

The Food Safety & Quality Supervisor ensures all products manufactured in the Customer Service Center (CSC) meet or exceed regulatory, customer, and company standards for food safety and quality. This role is accountable for implementing, monitoring, verifying, and continuously improving the facility’s food safety and quality management systems.
This includes ownership of preventive controls, HACCP programs, prerequisite programs, sanitation, traceability, allergen management, and associated documentation.
A strong understanding of manufacturing operations, production processes, and plant-floor workflows is essential to successfully execute this role.

Main Accountabilities

Food Safety & Quality Responsibilities

  • Ensure full compliance with FDA, USDA, GFSI, customer specifications, and internal food safety and quality requirements.
  • Monitor, verify, and document the effectiveness of food safety programs and manufacturing controls.
  • Oversee food safety CCPs, oPRPs, PRPs, and conduct routine verification activities as defined in site programs.
  • Provide effective food safety and GMP training for production and sanitation teams.
  • Maintain and audit food safety monitoring records to ensure accuracy and regulatory readiness.
  • Support inspection and audit preparedness and serve as a key contact during regulatory, customer, and third-party audits.
  • Assist in food safety incidents, investigations, root-cause analyses, and corrective action development.
  • Conduct periodic quality checks across manufacturing processes and identify opportunities for continuous improvement.
  • Build strong partnerships with Production, Sanitation, Maintenance, and Warehouse teams to ensure integrated food safety practices throughout manufacturing.
  • Enter and maintain data within the company’s food safety and quality management systems and web-based portals.
  • Update and manage food safety manuals, SOPs, and relevant controlled documents regularly.

Leadership Responsibilities

  • Plan, organize, and oversee Food Safety activities within the facility.
  • Lead, mentor, and develop team members in alignment with HR policies and company values.
  • Communicate effectively in person, via phone, and in writing across all levels of the manufacturing environment.
  • Manage multiple priorities in a fast‑paced production setting while maintaining professionalism and accuracy.
  • Recruit, onboard, train, and provide ongoing development for Food Safety team members.
  • Support company initiatives such as GQS, HACCP, Lean Manufacturing, and continuous improvement efforts.
  • Manage departmental budgets and ensure cost‑efficient execution of food safety programs.
  • Demonstrate proactive leadership that inspires, coaches, and drives a culture of food safety across manufacturing operations.

Knowledge, Skills and Experience

  • Bachelor’s degree in Food Science, Food Microbiology, Chemistry, Biology, Engineering, or related field required.
  • PCQI certified and HACCP certified; strong working knowledge of GFSI standards highly preferred.
  • 1–3 years of relevant experience in food safety within a manufacturing environment is required.
  • Strong analytical, problem‑solving, and leadership skills.
  • Demonstrated ability to lead and influence cross‑functional manufacturing teams.
  • In‑depth understanding of Good Manufacturing Practices (GMPs), HACCP, FDA, and USDA regulations.
  • Excellent verbal, written, and organizational skills with the ability to manage multiple tasks.
  • Collaborative leadership style that inspires trust, accountability, and continuous improvement.
  • Proficient in computer applications including Microsoft Office, cloud‑based systems, and manufacturing‑floor technology such as scanners, tablets, printers, and data‑capture devices.

LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
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