About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

Provide support to the Operations team by ensuring compliance across Quality, Safety, Transportation, and Security. Collaborate closely with the Transportation team to maintain daily staffing levels and ensure appropriate operational coverage.

Main Accountabilities

Safety, Security & Quality Compliance

• Safety, Security & Quality Compliance

  • Support and administer Transportation requirements to ensure LSG Sky Chefs protocols are met, including maintaining appropriate staffing levels.
  • Participate in required training to remain current with OVC-established compliance standards across all key compliance areas.
  • Work collaboratively with Operations Management to communicate deficiencies and ensure consistent application of policies and procedures.
  • Maintain all required documentation within key areas of compliance in accordance with established company standards.
  • Proactively support other departments and functions as a Subject Matter Expert for compliance-related matters.

Knowledge, Skills and Experience

• Prior experience in compliance and record‑keeping functions with a demonstrated understanding of staffing processes is required.
• Excellent communication skills with the ability to effectively engage with employees at all levels.
• Experience in Food Safety or Food Science is a plus.
• Associate’s degree or a certification in a compliance‑related field preferred.
• Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
• Strong Excel skills and the ability to quickly become proficient in supporting software platforms.
• Team‑oriented individual who works well collaboratively.
• Must be avaialble to work rotating shifts that include, morning, afternoons, evenings, weekends and holidays.