About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Overview

What you will do

Bid Management & Stakeholder Leadership

• Lead and manage the bid development process from initiation to submission ensuring compliance with client requirements and deadlines
• Coordinate with internal stakeholders, including Sales, Operations, Finance, and Legal teams, to gather and validate inputs for bids
• Work with the Sales lead to develop a clear win strategy for each bid and ensure win themes are clear, compelling that are aligned with business objectives and client needs
• Prepare and review the commercial aspects of the bid, ensuring all products / services are included in the final price to the client
• Serve as a key point of contact during the bid process to address client queries and provide clarifications
• Maintain a bid library with standard templates, reference materials, and case studies to streamline the proposal process
• Conduct post-bid reviews, both internally and with the client, to identify lessons learned to support continuous improvement
• Ability to train and mentor sales teams in persuasive writing and proposal development best practice
• Work with Finance teams to develop bid profit & loss projections as well as analyze and assess financial risk factors associated with proposal
• Support change management initiatives, ensuring smooth transitions in response to evolving market demands and internal transformations 

Solutions Design & Value Proposition Development

• Produce professionally written proposal and pitch content that superbly articulates the organization’s value proposition and win themes
• Design innovative and competitive solutions that address client needs while optimizing operational and financial outcomes
• Lead storyboard sessions with bid / proposal team members
• Analyze client requests and RFPs to support developing tailored strategies for pricing, logistics, and service offerings that supports value based selling approaches
• Collaborate with Operations and Supply Chain teams to ensure proposed solutions are feasible, cost-efficient, and align with company capabilities In collaboration with the Sales lead, develop sales pitches that emphasizing value, innovation, and Sky Chefs' competitive advantages
• Consider industry trends, client needs, and competitor activities 
   

Knowledge, Skills and Experience

• Bachelor’s degree in Business, Engineering, or a related field; MBA or equivalent advanced degree is a plus.
• Minimum 5 years of experience in bid management, solutions design, or a related role in a B2B environment, preferably in the aviation, logistics, and/ or hospitality industry.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); experience with bid management software is a plus
• Good understanding of financial modeling and pricing methodologies
• Familiarity with sustainability practices and digital enablement strategies 

Required Skills & Competencies

• Strong project management skills and stakeholder leadership capabilities, with the ability to manage multiple bids simultaneously under tight deadlines
• Analytical and strategic thinking, with a proven ability to develop innovative and cost-effective solutions
• Sound commercial understanding and profit and loss experience coupled with risk management
• Exceptional written and verbal communication and presentation skills, with experience in creating compelling proposals and delivering impactful presentations
• Must possess strong skills in structuring clear, concise, and visually appealing content that communicates tailored key messages to diverse audiences
• Strong people management with ability to work collaboratively with cross-functional teams and build relationships at all organizational levels
• Detail-oriented, with a focus on accuracy and quality in deliverables
• Ability to conceptualize complex ideas, strategies, and processes and effectively depict these concepts in written formats such as PowerPoint presentations, reports, and other business documentation 
• Strong understanding of market dynamics and client behavior
• Forensic attention to detail and meticulous proofreading skill
• Adaptability and resilience in a fast-paced, transformational environment

Attributes:

• Detail-oriented with a focus on accuracy
• Proactive and innovative approach to problem-solving
• Ability to work collaboratively in a team environment