About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

The Materials Operations Supervisor plays a hands-on role on the floor, managing inventory and frozen food logistics, coordinating inbound and outbound shipments, and supporting production needs.

The position requires strong leadership, attention to detail, and the ability to collaborate across departments to maintain service excellence and operational efficiency.

You must be able to work the 3rd Shift 8pm to 5am, Monday - Friday 

The initial training will be during the day for at least a few weeks, up to a month

Main Accountabilities

•    Oversee the receiving, storage, and distribution of food and beverage products, including inbound and outbound shipments.
•    Ensure all products are handled in line with company policies, procedures, and best practices in supply chain management.
•    Conduct product inspections to identify damage or spoilage and manage quality control throughout the supply chain.
•    Maintain accurate inventory by reconciling records with physical counts, utilizing SAP systems for data management.
•    Order and receive supplies and materials through SAP, ensuring seamless communication with suppliers.
•    Schedule and supervise warehouse staff, fostering a culture of safety, accountability, and continuous improvement.
•    Collaborate with cross-functional teams to optimize supply chain processes and meet financial and customer requirements.
•    Provide leadership and guidance to warehouse staff, including training, coaching, and performance evaluations.
•    Manage company and customer-owned merchandise from receipt through issuance to production.
•    Monitor and control food cost variances, determining par levels and order quantities based on airline specifications, menus, and vendor lead times.
•    Ensure compliance with customer specifications, quality standards, FDA, HACCP, safety, health, and environmental regulations.

Leadership

• Guide, motivate and develop staff within the Human Resources policies
• Make the company's values and management principles live in the department(s)
• Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviations
• Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems

Knowledge, Skills and Experience

•    Background in warehouse operations, ideally within food production or catering environments.
•    Strong understanding of cycle counts, stock rotation and FIFO/FEFO
•    Must have experience directing warehouse staff, assigning tasks, coaching and holding teams accountable.
•    Ability to manage performance in a high volume, time sensitive environment
•    3–5 years of experience in inventory, or warehouse management.
•    Experience with Variable Production Systems and logistics scheduling.
•    Familiarity with SAP MM is a plus; strong ability to reconcile inventory and manage data accurately.
•    Excellent interpersonal skills to collaborate across departments and with external stakeholders.
•    Microsoft office and (SharePoint is preferred)
•    Excellent communication skills both written and verbal.

Nice to Have:
Experience supervising/managing Union Employees
Materials Planning
Data Analysis and Reporting
Audits
Airline Catering or Food Production experience