About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

Main Accountabilities

•    Monitors the proper staging of the galleys on the dock making sure that all galleys are available for uploading based on the dock sheet;
•    Directs the actual loading of the galleys into the trucks and extends help to teams under time constraint;
•    Coordinates with the controller/supervisors on any changes of flight assignment to respective teams;
•    Ensures that all equipment changes are being staged properly and meets the appropriate service ready time;
•    Verifies and covers all missing items from the galley before the same is actually loaded in the trucks;
•    Ensures on-time dock departure of the teams in coordination with the dispatcher;
•    Regularly checks the cooler and the entire loading dock for carts or items that might have been left by the teams;
•    Covers any missing or requested items in the field when the same is not available in the Ramp Lead van;
•    Caters extra-sections or even regular flights when manpower is shorthanded;
•    Ensures that dock movers and loaders are cleaning the truck boxes before loading flights on the truck.  
•    Ensures that dock, dock bays and ramp are kept clean and picked up at all times. 

Knowledge, Skills and Experience

• High school diploma or equivalent; associate degree preferred.
• Proven experience in scheduling, dispatching, or workforce coordination.
• Strong organizational and time-management skills.Excellent communication and problem-solving abilities.
• Proficiency in scheduling software and MS Office Suite.
• Available to work rotating shifts, weekends and holidays