Job Title: Supervisor Operations -Equipment & Assembly
Job Location: Miami-USA-33142
Work Location Type: On-Site
About us
LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.
Role Purpose Statement
Main Accountabilities
Operational Oversight
- Manage daily operations for the Miami 145 dishroom and provide support to the Assembly department as needed.
- Develop and execute daily production schedules, monitor output, and ensure adherence to timelines.
- Oversee equipment functionality, preventive maintenance, and proper usage to minimize downtime and maintain compliance with safety standards.
- Monitor sanitation practices to ensure a clean, safe, and compliant work environment in accordance with FDA, USDA, OSHA, HACCP, and GMP regulations.
Supervisor Responsibilities
- Lead and manage a team of 45+ employees per shift, ensuring proper staffing and productivity.
- Conduct daily team meetings to communicate goals, safety updates, and performance expectations.
- Schedule and manage labor resources to achieve productivity targets and control overtime costs.
- Document and review operational processes to identify and implement improvements.
- Guarantee on-time and accurate production and/or catering for all flights.
- Enforce safety protocols and lead initiatives to reduce workplace hazards.
Leadership
- Motivate, coach, and develop team members within company policies and values.
- Drive productivity and cost efficiency; implement corrective actions when necessary.
- Champion company initiatives such as Quality Assurance, HACCP compliance, Lean Manufacturing, Employee Safety, and continuous improvement programs.
Knowledge, Skills and Experience
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- Bachelor’s degree or equivalent experience required.
- 1–3 years of supervisory experience in production, operations, or related field.
- Experience in airline catering, dishroom operations, and manufacturing production preferred.
- Ability to work in a fast-paced environment and adapt to varying temperatures and conditions.
- Strong leadership and problem-solving skills with the ability to influence and engage teams.
- Excellent communication, organizational, and multitasking abilities.
- Proficiency in Microsoft Word, Excel, and Windows-based applications.
- Flexible schedule availability, including morning, mid, and evening shifts, weekends, and holidays.
- Ability to walk the production floor for extended periods and manage multiple priorities.
LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.