About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

The Human Resources Assistant supports the day-to-day operations of the HR function by providing administrative and clerical assistance across a range of activities, including recruitment, onboarding, employee records management, benefits administration, and HR compliance. This role ensures accuracy, confidentiality, and timely completion of HR processes while serving as a key point of contact for employee inquiries. By supporting both employees and HR leadership, the HR Assistant contributes to creating an efficient, employee-focused, and compliant HR environment that aligns with organizational goals.

Main Accountabilities

• Be the key point of contact for executives, representing them professionally and building strong relationships with internal teams and external partners.

• Own calendar management, coordinating meetings, events, and priorities to keep executives organized and focused on what matters most.

• Prepare polished, high-impact materials, including presentations, briefing books, letters, and reports, that help drive business decisions.

• Conduct research and gather insights on internal and external topics to empower executives with the information they need.

• Keep critical documents, correspondence, and records organized and easily accessible, both digitally and physically.

• Manage incoming communications, prioritize messages, and ensure timely, thoughtful responses.

• Coordinate conference calls and virtual meetings, including agendas and supporting materials, to ensure every interaction is seamless.

• Arrange complex travel plans, craft detailed itineraries, and manage expenses, making every trip stress-free and efficient.

• Collaborate with other executive assistants and teams to provide seamless, cross-functional support across the organization.

• Process invoices and support financial administration with accuracy and efficiency.

• Maintain and update strategic contact lists to strengthen business relationships and networking opportunities.

• Plan and execute events, from intimate team gatherings to large-scale business engagements.

• Take ownership of special projects and other administrative initiatives, making a meaningful impact on the executive office and the broader organization.

Knowledge, Skills and Experience

• Associate’s degree preferred; relevant administrative experience will also be considered.

• Minimum of three years of administrative experience, preferably supporting executives or senior leaders.

• Exceptional organizational skills with a strong attention to detail and commitment to accuracy.

• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and confident navigating digital tools and online research.

• Ability to work independently, take initiative, and manage multiple priorities in a fast-paced environment.

• Adaptable and quick learner, able to perform effectively under pressure and with limited guidance.

• Maintains composure in high-pressure situations and demonstrates professional judgment at all times.

• Strong interpersonal skills, with the ability to build relationships, maintain confidentiality, and handle sensitive matters tactfully.

• Highly dependable, punctual, and committed to delivering excellence.

• Outstanding communication skills, both written and verbal, with a customer-focused mindset.