About us

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.

Role Purpose Statement

The Materials Operations Supervisor is responsible for overseeing the efficient and effective receiving, storage, inventory management, and distribution of food, frozen goods, packaging, and operational supplies within SkyChefs’ supply chain model.

 This role ensures product integrity, cost control, and compliance with company and regulatory standards while leading a team in a fast-paced, 24/7 airline catering environment.

As a vital member of our operations team, the Materials Operations Supervisor plays a hands-on role on the floor, managing inventory and frozen food logistics, coordinating inbound and outbound shipments, and supporting production needs.  The position requires strong leadership, attention to detail, and the ability to collaborate across departments to maintain service excellence and operational efficiency.

Main Accountabilities

Supervisor Responsibility

• Ensure that the area of responsibility is properly organized, staffed and directed and that all delivery times are being met timely
• Conduct daily work group meetings
• Schedule and control staff to meet labor productivity and overtime targets
• Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United Stated Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)
• Document and follow up on all department processes in order to implement improvements
• Ensure on-time and accurate production and/or catering of all flights
• Monitor and ensure compliance with all safety regulations
• Other duties as deemed necessary

Leadership

• Guide, motivate and develop staff within the Human Resources policies
• Make the company's values and management principles live in the department(s)
• Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviations
• Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems

Knowledge, Skills and Experience

Background in warehouse operations, ideally within food production, logistics, or supply chain environments.
Strong understanding of cycle counts, stock rotation and FIFO/FEFO
Must have experience directing warehouse staff, assigning tasks, coaching and holding teams accountable.
Ability to manage performance in a high volume, time sensitive environment
3–5 years of experience in inventory, or warehouse management.
Experience with Variable Production Systems and logistics scheduling.
Excellent interpersonal skills to collaborate across departments and with external stakeholders.
Excellent communication skills both written and verbal and good knowledge of the MS Office Suite and Windows based computer applications