About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

As a Quality Assurance Supervisor, you will be responsible for implementing, auditing, assessing, and training quality systems, providing technical expertise, tracking performance, and monitoring compliance with regulatory agencies and customer requirements.

You will also be responsible for supervising delivery and quality assurance of pest control, contract services, and supplies, conducting local vendor audits, and researching and responding to all alleged food-borne incidents. 

Shift: Mon through Wed 10am to 6pm and Thurs and Fri 8am to 4pm and occasional weekends required.

Main Accountabilities

Ensure compliance with regulatory requirements Food and Drug Administration (FDA) such as federal and local regulation, USDA, EPA, customer specifications and corporate food safety and quality standards, take appropriate corrective actions when needed.
Monitor and verify the food safety program and ensures that FDA FSMA preventive controls are effective and proper records are maintained.
Monitor and ensure compliance of the applicable food safety CCPs, oPRPs and PRPs.
Conduct routine food safety and quality tests as defined by the company standard.
Conduct food safety training and ensure the effectiveness
Verify and maintain food safety records
Support department leaders with inspection/audit readiness.
Support CSC in all phases of external, food safety, quality and sanitation inspections/audit.
Support with investigations regarding food safety matters and support CSC management in collecting and analyzing information.
Perform and document periodic checks on products and services to ensure quality standards are met.
Establish and maintain effective working relationships with internal stakeholders across all functions.
Collect, monitor, and support the leaders on corrective actions
Reporting, and maintaining food safety monitoring tools and input to food safety and quality management system.
Collect and monitor all food safety and quality documents (e.g. environmental monitoring, sanitation verifications, etc.)
Keep food safety manuals, policy and documentation updated.

Knowledge, Skills and Experience

•    Bachelor’s degree in Food Science, Food Microbiology, Chemistry, Biology, engineering or related fields is preferred
•    Certified Preventive Controls Qualified Individual (PCQI) and Hazard Analysis Critical Control Points (HACCP)Working knowledge in Global Food Safety Initiative (GFSI) standards is highly preferred
•    Two to five years of related work experience required in the food safety area
•    Proven analytical and leadership skills
•    Strong interpersonal and communication skills
•    Ability to develop and lead others to obtain desired results & achieve budget
•    Working knowledge of Good Manufacturing Practice (GMP), FDA, USDA, and HACCP regulations
•    Excellent verbal, written and organizational skills required combines with an aptitude for multi-tasking