About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

We are seeking a hands-on, energetic Operations Supervisor to lead our Assembly Department team in a dynamic, fast-paced food production environment. This role is ideal for someone passionate about food safety, quality, and team development. 

Main Accountabilities

Supervisor Responsibility

• Supervise thirty plus union employees responsible for preparing, assembling, and packaging food items in accordance with quality, safety, and sanitation standards.
• This position plays a key role in ensuring that meals are accurately prepared and presented for customers or further processing.    Supervise daily operations to ensure timely and accurate production and flight catering.
• Organize, schedule, and oversee shift staff to meet labor productivity targets and minimize overtime.
• Conduct daily team meetings to communicate goals, updates, and safety reminders.
• Ensure strict compliance with all regulatory and food safety standards, including FDA, USDA, OSHA, HACCP, and GMP.
• Monitor safety performance and proactively address issues to maintain a safe work environment.
• Identify, document, and implement process improvements to enhance efficiency and quality.

Leadership

• Guide, motivate and develop staff within the Human Resources policies
• Make the company's values and management principles live in the department(s)
• Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviations
• Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems

Knowledge, Skills and Experience

• Bachelor’s degree or equivalent knowledge required
• In addition, one to three years of related work experience required
• Problem solving and leadership skills
• Strong interpersonal and communication skills
• Ability to develop and lead others to obtain desired results & achieve productivity goals
• Working knowledge of OSHA, Good Manufacturing Practice (GMP), FDA, USDA and EPA regulations
• Excellent verbal, written and organizational skills required along with the ability to multi-task
• Good knowledge of Microsoft Office and Windows-based computer applications