About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

In this role, you will lead a team of supervisors and frontline employees across multiple shifts in a fast-paced, production-driven environment. Your leadership will drive food safety, operational efficiency, and service excellence while managing labor budgets, performance, and compliance standards.

This is an ideal opportunity for a seasoned production leader with a passion for continuous improvement, Lean manufacturing, and process optimization. 

Main Accountabilities

Main Accountabilities

• Lead and inspire a dynamic team of cooks, production employees, and supervisors to achieve daily production goals
• Strategically plan, organize, and manage departmental operations including labor hours, schedules, productivity, quality, and safety
• Oversee all food production activities, ensuring streamlined workflows and minimal waste through Lean principles
• Champion continuous improvement initiatives using Lean tools such as 5S, Kaizen, and root cause analysis to enhance efficiency and reduce costs
• Ensure compliance with customer specifications, quality standards, FDA, HACCP, GMP, and other regulatory requirements
• Drive on-time and accurate production in the preparation of food/equipment and catering of flights
• Take ownership of department budgets, inventory control, scheduling, and productivity metrics
• Collaborate cross-functionally to implement process improvements and standard operating procedures (SOPs)
• Partner with airline clients and internal teams to deliver exceptional service and presentation
• Participate in daily leadership briefings and serve as a key driver of performance improvement and operational excellence

Knowledge, Skills and Experience

• 5–7 years of hands-on leadership experience in food production, catering, or high-volume manufacturing environments
• Bachelor’s degree (or equivalent experience); Lean Six Sigma certification a strong plus
• Proven track record of implementing Lean manufacturing and process improvement initiatives
• Strong communicator, motivator, and team builder with a continuous improvement mindset
• Solid knowledge of FDA, HACCP, GMP, and operational compliance standards
• Experience with Variable Production Systems (VPS), Lean tools, or similar methodologies
• Proficient in Microsoft Office and inventory/production management systems
• Thrives in a diverse, multicultural, and deadline-driven environment