Job Description
Posting Start Date:  3/24/26

Job Title: Human Resources Manager 
Job Location: Phoenix-USA-85040 
Work Location Type: On-Site 
Salary Range: $87,731.91 - 113,830.61   

 

About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for three consecutive years 2023, 2024, and 2025 we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Position Summary

In this exciting, high‑impact role, you’ll be the strategic HR partner who helps shape the future of our award‑winning operation. You’ll work closely with senior leaders to influence people strategy, strengthen a high‑performance culture, and ensure our teams are supported, engaged, and fully equipped for success. You’ll take the lead on employee and labor relations in our unionized environment, interpreting the Master National Agreement and guiding managers through fair, consistent grievance and performance processes. You’ll elevate the employee experience through hands‑on coaching, dynamic training programs, and thoughtful talent development initiatives. From driving recruitment and onboarding to supporting safety programs, HR operations, and compliance, you’ll be at the center of building a workplace where people feel valued, confident, and proud to contribute. This is your opportunity to make a meaningful difference every single day in a fast‑moving, people‑focused, globally recognized organization.

Perks

  • Medical, Dental, Vision – Eligible Day 1!
  • Employer-paid Life Insurance, AD&D, and Voluntary Benefits – Eligible Day 1!
  • Tuition Reimbursement
  • Vacation, Sick, and Holiday Pay
  • 401(k) with Company Match
  • Free Meals & Parking
  • Membership to American Airlines Credit Union
  • Endless Opportunities for Advancement

How You'll Make a Difference

  • Partner with operations leaders to support daily HR needs in a fast-paced environment
  • Administer and interpret the Master National Agreement (MNA)
  • Manage a high volume of FMLA, ADA, and other leaves of absence
  • Support organizational changes and communication during PHX transformation
  • Conduct investigations, corrective action, and employee relations support
  • Manage recruitment, onboarding, and training programsEnsure compliance with federal, state, and local employment laws
  • Maintain HRIS accuracy, personnel files, and reporting
  • Support workers’ compensation, safety initiatives, and return‑to‑work plans

What We Look for in a Candidate

  • 5–7+ years of HR experience, including 2+ years in a unionized environment
  • Strong experience with FMLA, ADA, and high-volume leave administration
  • Experience supporting change management and organizational transitions
  • Background working with operations teams (manufacturing, warehouse, production, airline, logistics, etc.)
  • Strong employee relations, investigations, and conflict-resolution skills
  • Ability to work flexible hours (early mornings, nights, weekends, and off-hours)HR certification preferred

LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.