About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for three consecutive years 2023, 2024, and 2025 we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Position Summary

We are currently looking for a detail-oriented individual to fill the position of Production Control Coordinator. In this role, you will be responsible for analyzing and importing airline customer orders into our database system in a timely manner, ensuring that production and packing reports are provided to our operations department. You will also play a crucial role in manually adding flights and meal service codes, auditing and delivering flight meal reports, and adhering to Airlines' Customer Policy and Procedures.

What You’ll Do

• Coordinate / participate in daily area / department F2F
• Manually add flights and meal service codes to CBase
• Audit, print, sort, and deliver flight meal reports/diagrams to in-house station
• Communicate up-to-date flight and meal information via email, phone, or two-way radio to required departments 
• Ensure work group members have stations properly set up at start of shift, and during shift
• Monitor and ensure Gold Standards are properly utilized
• Monitor and ensure all food items are properly dated and rotated per FIFO standards
• Monitor all work group members report for shift on time
• Monitor all work group members to ensure proper equipment and uniform attire standards are followed
• Create and maintain department production paperwork
• Assist in the implementation of all LEAN processes, and ensure continuation of process throughout department
• Verify daily operational data and update appropriate databases as required
• Ensure compliance with all government regulatory agencies standards (FDA, USDA, OSHA, EPA, DOT, and HACCP).  Ensure all logs are properly completed and maintained within department
• Monitor and review Internal Feedback Loop (IFBL) and all customer flight attendant comments information with work groups
  
   

What We’re Looking For

•    High school diploma or general education degree (GED)
•    1-3 years of administrative experience
•    Knowledge of airline specific database systems (i.e. LINK, CBASE, ACE)
•    Strong sense of urgency and problem solving skills
•    Ability to handle multiple tasks with attention to detail in a high stress environment
•    Verbal/written communication skills
•    Strong interpersonal skill with the ability to interact and lead multi-cultural work group
•    Basic knowledge of Microsoft Office programs
•    Organized and detail-oriented
•    Basic math skills (addition, subtraction, multiply, and divide)
•    Must be available to work nights, weekends, and holidays as needed