About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

This is a highly visible, hands on leadership role for someone who enjoys being on the floor, engaging with teams, and solving real time operational challenges.

As a Ramp/Transportation Operations Supervisor, you’ll be tasked with overseeing and coordinating all ground-level activities related to aircraft catering and loading, actively monitoring performance and safety, and leading by example to foster accountability, teamwork, and continuous improvement. 

The ideal candidate thrives in a high-pressure, time-sensitive environments, has 2 years of progressive leadership in Distribution/Logistics, is experienced in managing union and/hourly workforces and has proficiency with work force management scheduling and reporting tools, along with basic Microsoft Office skills.  

This position will support SeaTac and Paine Field, but based out of SeaTac

We are a 24/7 facility-You must have flexibility to work potential schedules:
3:00AM – 11:30AM
9:00AM – 5:30PM
11:00AM - 7:30PM
7:00PM – 3:30AM

Main Accountabilities

Supervisor Responsibility

•    Oversees daily ramp operations, including loading and unloading of catering equipment and supplies.
•    Manages ramp personnel, including scheduling, training, and performance management.
•    Ensures compliance with all safety regulations, including OSHA, FAA, and TSA guidelines.
•    Conducts regular safety inspections and training sessions.
•    Coordinates with flight operations and catering teams to ensure timely and accurate loading of aircraft.
•    Monitors and optimizes ramp efficiency, including equipment utilization and workflow.
•    Resolves operational issues and problems in a timely and effective manner.
•    Maintains accurate records and reports on ramp activities and performance metrics.
•    Collaborates with other departments to ensure smooth operations and customer satisfaction.

Leadership

• Guide, motivate and develop staff within the Human Resources policies
• Make the company's values and management principles live in the department(s)
• Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviations
• Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems

Knowledge, Skills and Experience

•    Previous experience in ramp operations, distribution, logistics or a related field.
•    Strong leadership and supervisory skills.
•    In-depth knowledge of aviation safety regulations and procedures.
•    Excellent organizational and time management skills.
•    Ability to work under pressure and meet tight deadlines.
•    Strong problem-solving and decision-making abilities.
•    Valid driver's license and ability to operate ground service equipment.

Nice to have skills:
•    Previous airline catering or aviation logistics
•    Experience with labor control and forecasting
•   Strong incident reporting, compliance, and documentation skills