About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Position Overview

The Sr. Manager Retail Finance will serve as the strategic finance leader for regional Customer Service Center (CSC) groups (referred to as regions). This individual will act as the primary liaison between Operations leadership and the broader Finance organization, ensuring strong field-to-corporate communication and alignment. The role is responsible for driving financial performance, operational efficiency, and data-driven decision-making across a multi-site organization. It combines elements of business partnership, forecasting, and controlling to support value creation and long-term growth, particularly in a fast-paced, private equity-backed environment.

• Work location: based @ our corporate headquarters in Irving, TX or @ our retail location in Charlotte, NC 

Main Accountabilities

• Act as the strategic finance partner to Operations leadership, enabling financial transparency, performance coaching, and operational accountability
• Lead cross-functional initiatives that enhance forecasting accuracy, optimize resource allocation, and reduce operating costs
• Validation of business cases and client proformas
• Facilitate robust communication from regional teams to corporate, including monthly business reviews, site performance updates, and dashboards
• Support post-acquisition integration efforts and change management initiatives in alignment with private equity value creation plans
• Review the accuracy of P&L and, where applicable, balance sheet reporting in accordance with IFRS and internal controls
• Lead the development and execution of rolling forecasts, flash forecasts, and scenario models
• Evaluate financial and operational KPIs, conducting variance analysis and performance deep-dives to support agile decision-making
• Coordinate with FP&A and Accounting to ensure timely and accurate monthly close processes
• M&A experience, preferably having led through a transaction
• Deliver actionable insights across key operational drivers, including labor productivity, food and materials cost efficiency, throughput, service levels, and capital investment ROI
• Guide site-level leadership teams using visual analytics and predictive tools (e.g., Power BI, Adaptive Planning)
• Liaise with HQ Accounting & FP&A to ensure audit readiness, accounting accuracy, and adherence to standard operating procedures (SOPs)
• Customer Profitability Analytics
• Cost recovery assessment.  Collaboration between commercial and operations to improve margins and elevate client delight
• Collaborate with business partners during the development of value creation targets, which includes challenging values, timing, and feasibility of measures

Knowledge, Skills and Experience

• Bachelor’s degree in Finance, Accounting, Economics, or a related field (required)
• MBA, CPA, CFA, or equivalent post-graduate certification (preferred)
• 10+ years of progressive finance leadership experience, ideally in operations-heavy, manufacturing, logistics, or private equity-backed environments
• Proven experience with rolling forecasts, flash forecasting, scenario modeling, and data visualization
• Proficiency with financial systems such as SAP, Adaptive Planning, and Power BI
• Strong analytical, communication, and stakeholder management skills across both executive and operational audiences
• Demonstrated success leading teams in multi-site or decentralized environments