About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

We are seeking a dynamic and results-driven leader who thrives in a fast-paced production environment. This role is responsible for supervising operations, ensuring proper equipment utilization, and maintaining sanitation standards to deliver high-quality products to our customers. The ideal candidate will actively engage employees in safety, compliance, and performance initiatives while fostering a culture of accountability and continuous improvement.

Main Accountabilities

Operational Oversight

• Ensure the assigned area is organized, staffed, and operating efficiently to meet production and delivery timelines.
• Oversee equipment functionality, preventive maintenance schedules, and proper usage to minimize downtime and ensure compliance with safety standards.
• Monitor sanitation practices to maintain a clean and compliant work environment in accordance with regulatory requirements.

Supervisor Responsibilities

• Conduct daily team meetings to communicate goals, safety updates, and performance expectations.
• Schedule and manage labor resources to achieve productivity targets and control overtime costs.
• Ensure compliance with all applicable regulatory standards (FDA, USDA, OSHA, EPA, DOT, HACCP, GMP).
• Document and review operational processes to identify and implement improvements.
• Guarantee on-time and accurate production and/or catering for all flights.
• Enforce safety protocols and lead initiatives to reduce workplace hazards.

Leadership

• Motivate, coach, and develop team members within company policies and values.
• Drive productivity and cost efficiency; implement corrective actions when necessary.
• Champion company initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety, and Continuous Improvement programs.

Knowledge, Skills and Experience

• Bachelor’s degree or equivalent experience required.
• 1–3 years of supervisory experience in production, operations, or related field.
• Strong leadership and problem-solving skills with the ability to influence and engage teams.
• Working knowledge of OSHA, GMP, FDA, USDA, and EPA regulations.
• Excellent communication, organizational, and multitasking abilities.
• Proficiency in Microsoft Office and Windows-based applications.
• Available to work rotationg shifts that include nights, weekends and holidays.